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Congratulations to the Virginia Gay Hospital Home Health Agency staff for receiving customer experience awards from Pinnacle Quality Insight in the following areas: Specific Care Issues; Care From The Agency’s Home Health Providers, and Recommend This Agency To Family Or Friends. Over the last twelve months, Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, interviewed patients of Virginia Gay Hospital Home Health Agency regarding their satisfaction levels. The results of those interviews earned them these awards!