STATEMENT OF NONDISCRIMINATION:

DISCRIMINATION IS AGAINST THE LAW

Virginia Gay Hospital and Clinics and all entities of Virginia Gay Hospital (including Virginia Gay Nursing & Rehab, LLC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) (or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Virginia Gay Hospital does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Virginia Gay Hospital and Clinics and all entities of Virginia Gay Hospital (including Virginia Gay Nursing & Rehab, LLC):

  • Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats).
  • Provides free language assistance services to people whose primary language is not English, which may include:
    • Qualified interpreters
    • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact a Patient Representative.

If you believe that Virginia Gay Hospital and Clinics or an entity of Virginia Gay Hospital (including Virginia Gay Nursing & Rehab, LLC) has  failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Patient Representative

502 North 9th Avenue, Vinton, IA 52349

Phone:319-472-6200

FAX: 319-472-6398

patientrepresentative@vghinc.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Patient Representative is available to help you.

You can also file a civil rights complaint with the

U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf,or by mail for phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW, Room 509F HHH Building

Washington, D.C. 20201

1-800-368-1019

800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html