Trust is an essential component to any care program. Virginia Gay Nursing and Rehab has been entrusted with the care of older adults since 1962. While times have changed, our mission to provide our residents with quality care they can trust remains steadfast.
Our Nursing and Rehab services are designed to care for patients with either long or short-term and temporary needs.
We recognize when you entrust us with long-term nursing care for your loved ones, you’re trusting us to oversee their health, safety and well-being. We will be there to meet the needs of each resident when they are unable to remain at home or have rehabilitation or respite needs. We provide around-the-clock care in a safe, comforting place residents can call home. Onsite medical professionals are available to meet each resident’s unique medical, physical, and emotional needs. You can be assured we’ll take good care of your loved ones.
Short-Term/Therapy Services We Offer
For residents that plan to return home, we provide temporary, quality onsite residential care and therapy to those residents that qualify, giving patients time to recover in a nurturing and safe environment. Working together, we design a recovery plan designed to help patients return home to independent living. Our close connection with Virginia Gay Hospital and Clinics, collocated on site, offers the convenience of easy scheduling of doctor appointments and therapy treatments.
National Healthcare Safety Network
Certificate of Achievement:
CDI Reporting and Reduction Project
Virginia Gay Nursing and Rehab has received Best-in-Class quality awards in 12 categories of care for 2023:
Overall Customer Experience
Professional Therapy Services
Recommend to Others
Response to Problems
Safety and Security
The awards are from Pinnacle, an independent company, conducting surveys of VGH Nursing and Rehab patients and their loved ones. The surveys are anonymous and are conducted over the phone. Virginia Gay Nursing and Rehab has received these quality awards since 2017.
Every year, Pinnacle Quality Insight awards clients who have excelled at providing a superior customer experience for their patients/residents. Receiving a Customer Experience Award is no small feat. Out of the 2,700 care providers we have and the 150,000 customer interviews we conduct each year, only those that are the 85th percentile or higher receive this award.