Scam Alerts:  Receiving Unwanted Phone Calls Appearing to be from VGH?

We have had reports of VGH phone numbers being “spoofed”—that is, someone has disguised their phone number as a VGH phone number and is calling people for addresses or possible personal information. Even though the number appears to be a VGH number, these calls are not from the VGH.


When VGH does call, VGH staff will: give their first names, provide department and provide a call-back number if you are questioning the validity of the call.

For more help in resolving consumer issues, you can report scams to your state consumer protection office.

Protect Yourself from Telephone Scams:

Remember these tips to avoid being a victim of a telephone scam:



    • Don’t give in to pressure to take immediate action.
    • Don’t say anything if a caller starts the call asking, “Can you hear me?” This is a common tactic for scammers to record you saying “yes.” Scammers record your “yes” response and use it as proof that you agreed to a purchase or credit card charge.
    • Don’t provide your credit card number, bank account information, or other personal information to a caller.
    • Don’t send money if a caller tells you to wire money or pay with a prepaid debit card.