Scam Alerts: Receiving Unwanted Phone Calls Appearing to be from VGH?
We have had reports of VGH phone numbers being “spoofed”—that is, someone has disguised their phone number as a VGH phone number and is calling people for addresses or possible personal information. Even though the number appears to be a VGH number, these calls are not from the VGH.
When VGH does call, VGH staff will: give their first names, provide department and provide a call-back number if you are questioning the validity of the call.
- Report telephone scams online to the Federal Trade Commission. You can also call 1-877-382-4357 (TTY: 1-866-653-4261). The FTC is the primary government agency that collects scam complaints.
- Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry.
- Report caller ID spoofing to the Federal Communications Commission. You can report either online or by phone at 1-888-225-5322 (TTY: 1-888-835-5322).
For more help in resolving consumer issues, you can report scams to your state consumer protection office.
Protect Yourself from Telephone Scams:
Remember these tips to avoid being a victim of a telephone scam:
- Register your phone number with the National Do Not Call Registry. You may register online or by calling 1-888-382-1222 (TTY: 1-866-290-4236). If you still receive telemarketing calls after registering, there’s a good chance that the calls are scams.
- Be wary of callers claiming that you’ve won a prize or vacation package.
- Hang up on suspicious phone calls.
- Be cautious of caller ID. Scammers can change the phone number that shows up on your caller ID screen. This is called “spoofing.”
- Independently research business opportunities, charities, or travel packages that the caller offers.
- Don’t give in to pressure to take immediate action.
- Don’t say anything if a caller starts the call asking, “Can you hear me?” This is a common tactic for scammers to record you saying “yes.” Scammers record your “yes” response and use it as proof that you agreed to a purchase or credit card charge.
- Don’t provide your credit card number, bank account information, or other personal information to a caller.
- Don’t send money if a caller tells you to wire money or pay with a prepaid debit card.