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Nursing & Rehab

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Trust is an essential component to any care program. Virginia Gay Nursing and Rehab has been entrusted with the care of older adults since 1962. While times have changed, our mission to provide our residents with quality care they can trust remains steadfast.

Our Nursing and Rehab services are designed to care for patients with either long or short-term and temporary needs.

 

Short-Term/Therapy Services We Offer
For residents that plan to return home, we provide temporary, quality onsite residential care and therapy to those residents that qualify, giving patients time to recover in a nurturing and safe environment. Working together, we design a recovery plan designed to help patients return home to independent living. Our close connection with Virginia Gay Hospital and Clinics, collocated on site, offers the convenience of easy scheduling of doctor appointments and therapy treatments.
Long Term Services We Offer
We recognize when you entrust us with long-term nursing care for your loved ones, you’re trusting us to oversee their health, safety and well-being. We will be there to meet the needs of each resident when they are unable to remain at home or have rehabilitation or respite needs. We provide around-the-clock care in a safe, comforting place residents can call home. Onsite medical professionals are available to meet each resident’s unique medical, physical, and emotional needs. You can be assured we’ll take good care of your loved ones.

“Nursing & Rehab Anchor” Newsletter:

• Winter Newsletter 2018

Customer Satisfaction & Quality Measures:
• June 2018 Survey

• 2017 Survey

 

Virginia Gay Nursing and Rehab has received Best-in-Class quality awards in 13 categories of care for 2019:

Admission Process
Cleanliness
Communication
Dignity and Respect
Dining Service
Individual Needs
Laundry Service
Nursing Care
Overall Customer Experience
Overall Satisfaction
Recommend to Others
Response to Problems
Safety and Security

The awards are from Pinnacle, an independent company, conducting surveys of VGH Nursing and Rehab patients and their loved ones. The surveys are anonymous and are conducted over the phone. Virginia Gay Nursing and Rehab has received these quality awards since 2017.

 

Pinnacle Survey Report Results
Pinnacle is an independent company conducting resident care surveys of VGH Nursing and Rehab residents and their loved ones. The surveys are anonymous and are conducted over the phone by trained Pinnacle staff members. Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico. Rating range key is: 0 for poor up to 5 for the best. This current spreadsheet reflects ratings from July 2018 through June 2019.
 

2015

2016

2017

2018

2019

2019 National Average

Activities 4.45 4.52 4.66 4.61 4.58 4.35
Admission Process 4.78 4.81 4.98 4.91 4.87 4.5
Cleanliness 4.75 4.81 4.92 4.8 4.89 4.38
Combined Average 4.52 4.63 4.68 4.68 4.67 4.26
Communication 4.56 4.78 4.72 4.73 4.75 4.18
Dignity and Respect 4.65 4.75 4.79 4.88 4.86 4.54
Dining Service 4.18 4.31 4.35 4.42 4.56 3.99
Individual Needs 4.49 4.72 4.77 4.78 4.72 4.23
Laundry Service 4.25 4.64 4.7 4.67 4.71 4.15
Nursing Care 4.51 4.71 4.78 4.76 4.61 4.26
Overall Satisfaction 4.44 4.56 4.77 4.65 4.67 4.08
Professional Therapy 4.58 4.67 4.72 4.48 4.64 4.53
Quality of Food 3.87 3.63 3.47 3.9 3.75 3.64
Recommend to Others 4.66 4.81 4.82 4.85 4.86 4.24
Response to Problems 4.65 4.74 4.73 4.69 4.78 4.22
Safety and Security 4.8 4.84 4.96 4.89 4.74 4.52

Award Winning Quality Care SealVirginia Gay Nursing and Rehab is committed to providing quality care for our all our residents. Our facility has been recognized with the following awards and accomplishments:

National Nursing Home Honor Roll
Top 10% of Nursing Homes in the U.S. (NNHQCC)

National Healthcare Safety Network Trailblazer
for the State of Iowa (NHSN)

Best Nursing Homes
U.S. News & World Report

Best-in-Class
Customer Experience, Pinnacle®

5-Star Rating
www.medicare.gov

Deficiency Free
Multiple Deficiency Free Surveys

National Healthcare Safety Network
Certificate of Achievement:
CDI Reporting and Reduction Project